IMAGES-IMAGES
Strategy. Story. The Science of Resilience.
About Us
IMAGES-IMAGES is a strategic communications, human risk management, and management consulting firm. Dr. Susan J. Eddington, APR, founder and president of IMAGES-IMAGES, is a media psychologist and accredited public relations counselor. Her research on media effects and narrative informs the firm’s work in strategic communications, human risk management, and management consulting.
We advise leaders on communications strategy, human risk management for cybersecurity and high-level employee retention, reputation management, relationship management, change management, crisis communication, and internal narrative integrity. We develop communications content for all media platforms.
Our work is informed by research in media representations, media effects, and the psychology of narrative. Our communications audits test whether internal and external narratives align. Our strategic storytelling turns those findings into credible, resonant narratives that engage audiences and build trust.
Our Mission
Our mission is to support organizations in managing human risk by providing evidence-based communications strategy that strengthens trust, clarity, and accountability.
Our Vision
To help leaders building meaningful relationships, anticipate risks, protect reputations, and build resilient, trusted organizations in an increasingly complex information and cybersecurity landscape.
Our Approach
Project teams are built for each engagement. We bring together communications strategists, behavioral scientists, management consultants, designers, technologists, and subject matter experts.
